2015年三月份的时候，花47.4刀买的siteground最低端的配置主机。2016年3.1到期，但是在昨天被自动续费了。今天打开邮件才看到被自动续费了$119.4, 太贵了。果断进入后台退款。没想到到最后，退款到信用卡的时候，被扣35刀。官方只退$84.4. 咨询客服后，客服告知有一个a late cancellation fee。悲催呀，只怪自己当时没注意取消掉信用卡！这里提醒大家注意了。
Nikolay S.: Hey there
Nikolay S.: Welcome to our live chat!
Nikolay S.: How can I be of help today? 🙂
zhao xiaochun: I’m sorry, but I have to trouble you. I can not contact the refund of customer service.
zhao xiaochun: My host is half a month time expires, but now I found was renewals. The price is too expensive, I apply for a refund, why was deducted $35.
Nikolay S.: How is that, Zhao?
Nikolay S.: I shall check right away
zhao xiaochun: My first year’s host has not expired. Automatic renewals 119.40 USD, I now apply for a refund, even to deduct $35 fee, only to retire $84.4 to me, I think this is unreasonable.
Nikolay S.: I am checking your logs
zhao xiaochun: How is that？
zhao xiaochun: Hello, are you still online?
zhao xiaochun: Are you still online?
Nikolay S.: Yes I double checked
Nikolay S.: What was paid for is called a late cancellation fee
zhao xiaochun: a late cancellation fee？
Nikolay S.: Yes – at the amount of 35 USD
Nikolay S.: I double checked with my senior colleagues
Nikolay S.: as your account was renewed, and renewals are usually non refundable
Nikolay S.: We can still refund them if they are done before expiration
Nikolay S.: keeping in mind the late cancellation fee
zhao xiaochun: I bought a lot of hosts, such as BlueHost, Dreamhost, I was the first time I heard this cancellation fee late
Nikolay S.: Yes, because usually renewals are none refundable
Nikolay S.: but even as such, we refund them with this small fee in mind
zhao xiaochun: Can you return it to me?
Nikolay S.: As of its nature, it is a fee that must be paid
Nikolay S.: in order to for us to refund
Nikolay S.: administrative fee
Nikolay S.: So I hope that made sense
Nikolay S.: In any case
Nikolay S.: thanks for your time
Nikolay S.: I hope you have a great rest of the day